Terms & Conditions
1. Introduction
Welcome to Eden Headpieces! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase. If you do not agree to these terms, please refrain from using our website.
2. Products & Orders
- Eden Headpieces specializes in handmade wedding headpieces, earrings, and customized bridal accessories. Each piece is crafted with care and may have slight variations due to its handmade nature.
- By placing an order, you confirm that all details provided are accurate and complete.
- Custom orders are made based on the specifications provided by the customer. Any changes after production has begun may not be possible.
3. Pricing & Payment
- All prices are listed in [currency, e.g., USD, GBP, or EGP] and are subject to change without notice.
- We accept payments via [list payment methods, e.g., PayPal, credit/debit cards, bank transfers].
- Customers are responsible for any applicable taxes, customs duties, or additional charges imposed by their country.
4. Shipping & Delivery
- We ship to all Egypt using trusted courier services. Shipping costs and estimated delivery times will be provided at the bottom.
- Eden Headpieces is not responsible for shipping delays caused by external factors such as customs processing or courier issues.
- Customers must provide accurate shipping details. We are not responsible for lost packages due to incorrect addresses.
5. Returns & Exchanges
- Due to the handmade and customized nature of our products, we do not accept returns unless the item is defective or damaged upon arrival.
- If you receive a damaged item, please contact us within [number of days, e.g., 48 hours] of delivery with photos as proof.
- Custom orders and personalized pieces are non-refundable and non-exchangeable.
6. Intellectual Property
- All designs, images, and content on this website are the exclusive property of Eden Headpieces.
- Unauthorized use, reproduction, or distribution of our products, designs, or website content is strictly prohibited.
7. Limitation of Liability
- Eden Headpieces is not liable for any allergic reactions or skin sensitivities caused by our products.
- We are not responsible for damages caused by improper handling or storage of our accessories.
8. Changes to Terms
- We reserve the right to update or modify these terms at any time without prior notice.
- Continued use of the website constitutes acceptance of the revised terms.
9. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Email: merna.maher79@gmail.com
Phone: 01285851469