At Eden, we create each piece of bridal jewelry specifically for you, which means all custom items are non-refundable and non-exchangeable.
We understand that changes might be necessary and are happy to accommodate reasonable modifications to your piece when possible.
Refunds will only be provided in the following situations:
– If the item you receive is not what you ordered.
– If the item arrives damaged or broken.
We encourage you to inspect your order upon delivery and contact us immediately if there are any issues. Your satisfaction is our priority, and we are committed to resolving any problems swiftly.